Planning to join one of our tours? The “Frequently Asked Questions” below will help make your tour more enjoyable.
How do I reserve a tour?
The reservation number is 304-724-6741 for both public and private tours. You may also contact Ann Khiel Fern by cell phone ~ 681-296-2989. No money is due at the time of booking. We will collect admission as you arrive at the tour meeting place.
For public tours, please call 24 hours before the day of the tour you want to take.
For private tours, please call 48 hours before the day of the tour you want to book.
Where can I park?
If you’re taking either the daytime “Charles Town History Tour” or the evening “Traditional Haunted Walk”, leaving from the Jefferson County Courthouse, located at 100 E. Washington Street, parking is available at meters along E. Washington Street and surrounding streets. A metered parking lot is also located at the corner of S. Charles Street and W. Congress Street. Meters are free after business hours.
If you’re taking the daytime “Victorian Grave Art Tour” or the evening “Cemetery Stroll”, leaving from the Edge Hill Cemetery, located at S. Seminary Street and meeting at the S. Seminary Street entrance, parking is available along the road near the cemetery at the S. Seminary Street entrance. Parking inside the cemetery is not permitted.
More information about parking, as well as addresses and directions to the meeting places, may be found on the Tours page of this website.
I’m not from here. What if I get lost?
If it’s within an hour of the tour, and you are lost, please call your guide’s office phone at 304-724-6741 or her cell phone at 681-296-2989, and she will give you directions.
What should I wear and what should I bring?
Dress for the weather and wear comfortable shoes.
One flashlight per two people is recommended. Cameras are a must, and equipment to take videos is encouraged.
Autographed copies of Ann Khiel Fern’s book Jefferson County, WV – Sometimes the Dead Speak are available for purchase. Books are $17 each.
Can I bring small children?
Although every child is different, the graphic content of the tales told and the chilling experiences that often occur may be too much for a child under the age of twelve.
Daytime tours are appropriate for all ages.
Is the tour handicap-friendly?
Yes! Each walking tour is an easy walk over level ground and accessible for both wheelchairs and scooters.
Are there bathrooms on the route?
No. Each participant should use facilities prior to the start of the tour.
Should I tip the guide?
Tipping is certainly appreciated but not mandatory. Charles Town Ghost Tours would much rather receive a good review on TripAdvisor or on our Facebook page in lieu of a monetary tip.
Have a question not covered here? Please get in touch with us. You may contact us through our Facebook page or call us at 304-724-6741 or our cell phone ~ 681-296-2989.